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TILTING @ WINDMILLS 2.0 #48: BRAND THINKING
by Brian Hibbs

(#165 January 2008)

"People identify things like Countdown to Mystery and Countdown to Adventure and even Lord Havok as Countdown crossovers, but I really don't - I consider those books to be 'spin-outs' of Countdown featuring characters that were in Countdown, and have spun out into their own miniseries and stories. They're not different than when say; Iceman or Nightcrawler got their own miniseries spinning off of X-Men. So if you say we're putting out a lot of Countdown, 'Countdown' is a brand name the same way that Superman is a brand name, Batman is a brand name, or X-Men is a brand name."

Dan Didio, interview with Matt Brady, 12/20/2007

Oh.

Well, now I understand just where that all went wrong.

We (well, "I") call that "The CrossGen move" - thinking that you can create a brand out from thin air, rather than A) doing the long and hard work it takes to create awareness of and interest in of your brand, and B) having the underlying quality of the base work be strong enough to reinforce that brand in every iteration of branding.

I mean, that's not to pick on CrossGen, or anything, but they essentially line-expanded themselves out of business because they thought the CrossGenbrand, in and of itself, was strong enough to keep leveraging new work against the brand. It wasn't, and what it ended up actually doing was diluting the value of the brand. Of course, CrossGen had such a massive overhead with the salaried creators and the Complex and Perks and everything else, that they pretty much had to keep trying to expand their line to cover their nut.

(I know that phrase sounds slightly risque, but to "cover one's nut" is to have enough cash inflow to at least pay for your fixed day-to-day expenses - the ones you can't reduce or cutback)

But here's the thing: "brand names" aren't something that can be generated - they're something that need to evolve out of a genuine interest on the part of the audience. "X-Men," as a brand, wasn't created overnight - it took years of growing the awareness of the characters and situation (let's not forget that X-Men was nearly canceled in the 1970s - being all-reprint from #67-93), slowly adding titles before they ever got around to doing secondary character spin-off mini-series. If you put out expansions of a title before solidifying your audience for the original work you run the enormous risk of alienating your total customer base.

And there's one of the key problems with Countdown - this "spin-out" material was clearly well in the pipeline long before the audience had formed an opinion (good or ill) of Countdown itself. And probably before the point where the audience was even aware of what Countdown was!

Let's remember that Countdown didn't even indicate what it was counting downwards towards until the half-way point of the series. So, from just a basic marketing POV, you have a product that was reasonably vague in nature, without any particular specific thing or event propelling it forward in the consumer's mind. We were told that it was the "spine of the DC universe," certainly - but that doesn't actually tell you anything of the goals or the remit of the series. Is it any real surprise that there didn't turn out to be a tremendous built-in audience for the "franchise" of "Countdown"? Not only didn't anyone really know what Countdown was, but the "spin-outs" were a disparate bunch of items, encompassing anthology series (like Countdown to Mystery and to Adventure), reprints (the various 80-page giants), the expansion of a mystery that was virtually guaranteed not to be revealed in the outlying books (the various "Search for Ray Palmer" titles), and mini-series revolving around C- and D-list characters (like Lord Havok and the Extremists or Captain Carrot) - there didn't seem to be much of a focus, or much of a plan, just a desire to manufacture a "brand" that seemingly no one was looking for.

Now, clearly, this is Monday Morning Quarterbacking - there was a mathematical chance that all of that could have resonated with the audience, and become a giant hit. It's just that the odds were very much against it because there wasn't any particular clarity about the program or the franchise in the first place.

There's something else working against Countdown as a franchise, and that's the limited and finite nature of the title itself. Clearly, even when we didn't know what exactly it was, Countdown was counting down to something - and when it reaches that point, it is over. I'd have to say that customers aren't looking for franchises that are finite in nature - if they're going to make the commitments needed to support the expansion of a franchise, they need to know that the time and effort and money they're investing is going to continue over the long haul. Countdown, by both name and nature, can't be that - once they hit issue #1 (or #0, or whatever), it is over.

That's the other problem with designing this kind of a publishing plan from the top-down - by the time you know whether it is working or not, be it either creatively or commercially, it is both too late to capitalize on your successes (witness the less than astonishing results of the post-52-related series like Crime Bible or Black Adam), nor to avoid your failures. That is to say that since the Countdown "spin-outs" had to already be in the creation stages before Countdown was released, in order to come out in the middle of Countdown, DC really couldn't do anything but release the material, despite Countdown's relatively lackluster reception by the audience.

It seems to me that they looked at the success of 52, and thought, "Oh, if only we had other projects that could have capitalized on that heat during the run of 52," and when they planned the next weekly series they tried pre-building all of that material into the pipeline. The problem was that Countdown wasn't a success in the way that 52 was, and none of the "spin-outs" have seemed to engage the audience either; and that's served to drag down the entirety of the DC line.

As usual, that's always the biggest risk in tying your publishing plan into a narrow channel of events - and you would have thought that DC would have learned this with "One Year Later" - if your core idea isn't resonating with the audience, it then makes it easier for them to ignore your total output. That's an entirely risky thing to do with a product where one of its key selling points is its relationship with other products. (aka "continuity")

*********

I've been thinking a lot about the announcement that Love & Rockets is ceasing publication as a periodical and moving to an "annual" format.

This is, I think, real "end of an era" stuff for "art" comics, though maybe I should define a little terminology here.

There's a couple of different splits in the way most people discuss comics publishers, the most typical one being "mainstream" (or "big four" - DC, Marvel, Dark Horse, Image) versus "small press" (or: everyone else) This is generally a description of national market penetration, and doesn't have much of a distinction of how individual titles perform in individual stores.

By way of example, Love & Rockets is an excellent performer for me here at Comix Experience, invariably ending up in my monthly top 20 sellers each time an issue is released. We also carry, on our racks, and not tucked away in a bin somewhere, every issue of L&R going back to the start of the current series. These older issues don't fly out of the door, but the turn steadily enough that it is worth giving them rack space - heck they often sell better than brand new C-list material from Marvel or DC.

Yet, I think it is safe to say that most Direct Market stores don't carry any copies of L&R on their racks whatsoever, and nationally, Fantagraphics is really lucky if they can hit even a 1% marketshare in a typical month. Thus, the market tends to divide things between "mainstream" and "small press."

But neither of those divisions particularly speak to content, or any concepts other than aggregate market share. So, generally, it's useful to make a distinction in the so-called "small press" between genre-driven work, and what tends to be called "art" comics.

Take for example, the difference between publishers like, say, Avatar or Boom!, and Fantagraphics and Drawn & Quarterly. The former publishers publish predominately "genre" work - science fiction, crime, action/adventure, things that aren't very far from superhero comics except for the specific tropes they are using. Genre-driven work almost always shares the same "natural constituency" with the typical or average Direct Market consumer. A Spider-Man reader is only a few steps away from a (say) Warhammer or a Black Summer reader.

On the other hand, a Fantagraphics or Drawn & Quarterly book very seldom has genre elements, or if they do, they're typically secondary to what the work is trying to achieve. These publishers tend to produce work that is more about (for lack of a better phrasing) "the human condition," or where they're using the Medium of comics to try and create capital-A Art, rather than producing capital-E Entertainment. That's not to say, of course, that Love & Rockets isn't "entertaining," but it isn't there to give readers a thrill about the events of the story, in and of themselves.

Generally speaking, "Art" comics don't have the exact same "natural constituency" as those of "Genre" comics. See, in comics there are people who more appreciate the tropes and trapping of the genre(s), and there are people who are more interested in the Medium, itself. A reader who likes Spider-Man purely (or primarily) for the genre elements is somewhat different from the reader who likes Spider-Man as a character, but is more interested in the Medium of comics, of which Spider-Man is just one point on the spectrum.

(And, yes, I realize these are extreme and gross over-generalizations of pretty nuanced ideas, but this is a column of retailing, not taxonomy!)

On the flip side, there's a large body of customers (or, perhaps for most stores, potential customers) who may be interested in the Medium of comics, but are much less interested (if not actively turned off) by genre trappings. These tend to be the people who when they dismiss "comics" are actually dismissing the idea of super-heroic individuals with powers and abilities far beyond those of mortal men.

What's curious, to me at least, is that those people who tend to be more interested in genre-driven work can be open to "art comics;" while those whose primary allegiance is to Art tend to turn their noses up at genre-driven material. There are, of course, many exceptions to these general tendencies, but I tend to think this is generally true, and a rough look at the data generated within my Point-of-Sale system seems to confirm this.

There's another way of thinking about it - "Spider-Man readers" will buy Love & Rockets, but "Love & Rockets readers" are almost never interested in Spider-Man.

Now the "art comics" contingent isn't necessary looking to read comics in general - they tend not to make regular weekly or monthly trips into the comics shop, but it is specific works or creators they're interested in. They can move laterally between other "art" creators, but they're less likely to generally purchase comics just to buy "comics".

What the heck does this have to do with L&R "the periodical"? In a nutshell the issue is that when material isn't being produced regularly, the "art comics" guy has less reason to go into the comics shop - it is, usually, a special trip for them.

In a way, L&R was the last hold out. I can remember well a period in the 90s where there was a lot of "art comics" comics coming out. Besides L&R there was Eightball and Hate and Optic Nerve and Peepshow (and on and on), all of which were being produced on at least somewhat regular schedules. It was a really rare month that at least one "art comic" didn't get released, and more likely you could find two or three any given month. Virtually none of those books, individually, were being produced monthly, but collectively there were enough that got "that type" of customer coming in regularly.

But now, as the "art comics" creators have started to switch to more of a graphic novel based system, you can go months without a new publication from the Hernandez/Clowes/Tomine/Bagge/Ware/etc axis. The net result? Less "art comics" readers come in because there�s less regular production of work from within that axis.

I first noticed this happening years ago when Peter Bagge's Hate switched from being a (more or less) bi-monthly comic to being an (more or less) "annual". As a regularly produced comic, we'd sell 100+ copies of each issue of Hate within a four week period. I ordered 25 copies of the most recent Hate Annual (#7).

The "regular customer", be they someone who checks in each and every week, or if its every two months or so, generally has a range of money that they're willing (or able) to spend on a single visit to the comics shop. When "art comics" were "regularly" produced in an inexpensive periodical format, its easy for those sales to happen, be it on an impulse or not. But when the "base format" is a $20-ish book, it degrades the ease of those sales.

It also tends to reduce experimentation amongst the customer base, because the price of entry makes it prohibitive for many people. Finally, I think it is going to make it that much harder for the next generation of "art cartoonists" to "break out" in the first place. Anthologies like Mome are interesting experiments, but without a low cost opportunity, how are new voices going to emerge?

**************************

Brian Hibbs has owned and operated Comix Experience in San Francisco since 1989, and is a founding member of the Board of Directors of ComicsPRO, the Comics Professional Retailer Organization. Feel free to e-mail him with any comments. You can purchase a collection of the first one hundred Tilting at Windmills (originally serialized in Comics Retailer magazine) from IDW Publishing. An index of Tilting at Windmills on Newsarama can be found right here.

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